Building Customer Evangelism - One Call at a Time

Nancy Marmolejo is one smart business leader. She calls every new customer to thank them. Personally. Every new customer gets a thank-you call. That's far more personal, far more powerful, than even a personal thank-you note. Maybe that's why her fans are legion.

And she leverages social media to further stand out, get noticed, get more business. She tweeted about this. See?

Nancy Marmolejo is one smart business leader.

Nancy's business is Viva Visibility: Stand Out, Get Noticed, Get More Business.

Comments

[Nancy Marmolejo]

Hi Zane:
Thanks for the shout out! It's so nice to get noticed for adding a high touch to this automated world of internet marketing. I heard someone mention how much it meant to her when I personally called her for a purchase made a while back. That prompted me to revive the practice and it's actually quite nice connecting with people. We chat a bit, I get to learn more about their needs, and it takes less time than a written note LOL!

I appreciate you for having a keen eye on the Twitterstream and sharing best practices with the world.

:-) all the best,
Nancy Marmolejo