One of the best investments you can make in your employees is to give them bigger screens. This HBS article, Want to boost productivity? Give them bigger screens, points out a 12% boost in productivity within customer service call response times.
And the author points out the relatively trivial cost of screens in the 15-19 inch range. So, why not buy them a second screen.
I believe it's standard now for computers to offer desktop sharing across two screens.
John Jantsch, from Duct Tape Marketing, offered this advice...a year or two ago. We followed it at the company. We bought a 2nd screen for everyone.
The result: much happiness, less strain among everyone, faster results, improved morale, and happier customers and prospects from the improved response time and the happier interactions.
Invest in your employees. They are your number one asset.
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