The Biggest Challenges for Social Media's Use by Small Business

Brent Leary, co-founder of CRM Essentials, LLC answered this in April, this year. He was a guest on my Blogtalk Radio show. And he generously shared his insights and perspective on social media and its impact on CRM, small business, what social media tools to use, how to start using them.

In one year from now, the questions for small business will be:

• How do I stand out?
• How do I get my voice heard?

It will be the biggest challenge for Small Business to be able to be different from the next guy.

To learn more from Brent, you can:

1. read the highlights of our conversation
and/or
2. listen to the full conversation on-demand.

3. Read his blog. Brent writes  a great blog at Brent's Social CRM.

4. Follow him on Twitter: BrentLeary

Comments

[Brent Leary]

Zane,

Thank you for reminding me of the great conversation we had on your show, and for sharing that conversation with your readers here. I truly enjoyed it.

Thanks again!
Brent