Excellent!
It's as much a presentation on the basics of ROI. Note Slide 17: ROI is 100% media agnostic.
Where does a business generate ROI from any investment?
- More revenues
- Lower costs
An investment in social media is no different. Clicks and conversations are nice...But,
- More revenues
- Lower costs
sustain the conversations and the business and the community behind them.
Be wary of any advisor who refuses to explain how you will generate an ROI with better revenues, lower costs, from an investment in their expertise.


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