But a sense of time is threaded through everything we perceive. It’s there in the length of a song, the persistence of a scent, the flash of a light bulb. “There’s always an impulse toward phrenology in neuroscience—toward saying, ‘Here is the spot where it’s happening,’ ” Eagleman told me. “But the interesting thing about time is that there is no spot. It’s a distributed property. It’s metasensory; it rides on top of all the others.”
What if you changed that to read:
"But [ the wow experience for customers] is threaded through everything...It's there in [Finance, in customer service, in IT, in R&, in shipping, in billing....]There's always an impulse toward [saying...customer experience only happens in customer service...] but the interesting thing is that there is no spot...it's a distributed property. It's metasensory; it rides on top of all the others..."
I think it works. Do you?


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