Kevin Allen, author of the Wall Street Journal best-selling The Hidden Agenda: A Proven Way to Win Business and Create a Following, is back, with a fabulously entertaining (and true) tale of a newly minted leader made buoyant during The Case of the Missing Cutlery.
That is from the website for his new book.
Yes! Finally a leadership book and author who bring empathy, caring and listening to the front of the leadership room instead of insisting it sit in the back, laughed at or ignored with no champion and certainly no budget to help spotlight its role in creating engaged leaders.
He had me as a reader and fan on the first page of his introduction. Here’s what he wrote:
Years later, when I was made Executive Vice President at McCann Erickson Worldwide ... I came to realize that the gift of human empathy, which had guided me through those early days at Marriott, would allow me to steer literally thousands of people to row in the direction of McCann Erickson’s future.
I’ve learned things the hard way, through trial and error, mostly error. Through it all, I came to realize people follow you because of who you are; because you have come to understand the deep desires and hopes of your people; and because, by connecting with them, you have created a culture and a common cause they believe in.
The icing on my reading cake is this:
Leadership is an act of human empathy and generosity of spirit. When people know you understand their hopes and desires, and you make your connection clear to them and show confidence that you as a community can get there, they’ll follow you anywhere.
Kevin does more than write about leadership in his great book The Case of the Missing Cutlery: A Leadership Course for the Rising Star. He lives it, breathes it and offers training that reflects his real-world experiences leading groups of employees from three shifts of airport employees at Kennedy Airport to employees in a worldwide organization. He offers a course in buoyancy leadership at The Buoyant Leader where he writes: Buoyancy is a phenomenon whereby as a leader you float, because the people you have inspired believe you should.
Kevin is smarter and a better writer than I am. That being said the people do more than believe. They act, they invest their time and energies, strengths and skills, supporting their leader and rising to their best, floating over competitors and difficult terrain.
Awright. I got carried away with the metaphor. But the principle is true. Leaders are leader because they are supported by those they lead. Their supporters do that because they trust this leader, because this leader provides the opportunity for them to rise to be their best.
Come listen. We’ll talk about his journey, the case of the missing cutlery, his ideas on inspiring a buoyant leader and why empathy and compassion remain neglected stepchildren in corporate cultures.