Paul Chaney from Conversational Marketing lays it out for PR firms, etal on how's the best way for a PR firm to pitch me or any blogger on their project.
And he brings in added thoughts from a few other seasoned bloggers and their posts from...ahem, 2004. 4 years in blogging social media is essentially a generation, if not a lifetime, of learning.
So...somewhere, somehow, some of these tips and recommendations should be common practice now in the PR industry.
These aren't high-level skills we're talking about: open-source coding tips or how to create RSS feeds simultaneously defending life and limb on public transportation and twittering about the event at the same time, shooting a video and uploading it to YouTube and checking your friendfeeds.... These are pretty straight-forward common-sense, common-courtesy tips for even the most basic email campaigns.
That is, if they're listening...
Exactly.
Paul's pretty polite about the whole thing unlike some others. I'm of two minds on the thing. I just shake my head, laugh darkly and mutter something in the privacy of my office. Besides bald heads, Paul and I share a dearth of such pitches.
However, our embrace-ratio would significantly increase (that's a good thing PR folks) if some of these tips in Paul's post, and others, were followed.
Ultimately, I think the marketplace will shake it out.
Tactics like public blacklists are the signs of a long-standing pattern of disrespect and a lack of communication. Personally, I like them. Call people out if they're not listening. People rarely remember the numerous times you were patient, kind, repititive, clear, consistent, logical, direct. Stop wasthing time. You've earned the moment. Put them in a web 2.0 version of public stocks where we can all hurl tomatoes at them and their communiques for an extended period, maybe until the next offender arrives.
Or maybe blog about them. I mean...the PR firm DID ask you to promote them...right? It's your blog and your time. You're not gettin' paid for it...
But remember, based on my experience, you look bad, mean and venal, for doing that. Justified, yes. Satisfied? Oh, yes, baby. But you look bad.
So, unless you want to look bad but feel satisfied, stop wasting time with them.
And in the meantime, set up an email rule for repeat offenders, ignore the others and let's get on with it.
Pretty soon those PR firms who can't get tricky social media norms, norms like common courtesy and personalized emails, will no longer generate results for their clients. While those that can embrace the idea of a few moments to research a blogger's interest and then tailor their pitch to them....will find more business than they can shake a string of twhirls at.
And we'll all be happy with that outcome.
(Satisfied...maybe. But definitely happy.)
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