- their video feed of health care news from around the world.
- their blog: well-written, well-designed.
- forum: lots of conversations on lots of health topics.
I definitely like this:
What I'm not settled on is the anonymity of those rating their doctors.
I understand it's a tradeoff between:
- allowing and encouraging more participants. The shy and reticent may be shy and reticent to share an unpleasant or negative ratings. And the fear of repurcussions is valid.
- accountability and responsibility. How does a doctor correct their mistakes, meaningfully and personally, if the person remains anonymous. And why, how, does a doctor's practice view anonymous ratings as meaningful.
Isn't anonymous just as self-defeating for us as individuals, consumers, community members in our interactions with corporations and each other as self-defeating for corporations and their policies with us?
I don't have an answer.
Personally, I favor full disclosure. If I'm tempted to leave an anonymous comment on a site...I don't. But, that's my personal standard.
And, here in this application with personal healthcare it may be premature to expect full disclosure.
These are questions that will get answered in the healthcare arena and its use of transparent social media with the leadership and initiative of groups like DocHub.
I love what they've started. And that these questions arise as I visit their site is a sign of how far they've carried this conversation in such a short time. They've carried the conversation to the important issues: our conversations together and with our doctors about our health.
That's a pretty high accomplishment for any brand.
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