While listening is considered polite, thoughtful and empathetic, it's also a power play. Leaders who listen are in a position to exert their influence and shape positive outcomes. - From an uncorrected author's proof of Charlene Li's The Engaged Leader - A Strategy for Your Digital Transformation.
Even if the final edition of her book edits this entire passage from its pages, it's still true.
So you wanna be a power player? Then listen up.
Oh. I almost forgot. Ms. Li had one more thing to say on this listening thing.
And they can't defer this to anyone else.
That means you.
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