Customers told him what they wanted. They did this in...low-key, one-on-one conversations, with him.
And they told him how important their desires were by how much they were willing to pay.
As a result, they willingly pay a 100% premium for his whole, organic, milk. $4.00 a quart. That's double the national average.
Now, he looks to deepen that relationship. That one-on-one conversation has escalated into a serious attempt to raise $850,000 - in as little as $1,000 increments - directly from the dairy-loving consumers who buy his milk by the quart.
I'd bet on the organic farmer who listens to his customers, whose customers willingly pay a premium for his product. Who would you bet on?